Click on the link below after you have reviewed the following: * Please do not visit our premises without a prior arrangement as we operate on an appointment-only basis. Repair Assessment & Costs * When you bring an item in for repair, an initial assessment fee is required to begin work. * If the repair can be completed within an agreed cost, we will proceed without further approval. * If the repair is likely to exceed the agreed amount, we will contact you before continuing so you can decide how to proceed. * Assessment fees range from £20.00 to £70.00, depending on the size of the item, and are deducted from the final invoice if the repair goes ahead. * Our standard labour rate is £70.00 per hour for most items. Estimates * As a general policy, we do not provide repair cost estimates before inspecting the item, as doing so is often inaccurate and potentially misleading. * Exceptions may apply for specific part replacement jobs we are familiar with. Handling & Turnaround Time * If your item is large or heavy, please check with us first, as we may not always be able to help with lifting. * Turnaround times vary depending on current workload, as we are often very busy. * We will advise you of the expected turnaround time at the point of booking. Booking & Contact Details * If you have any questions, please include them when completing the online repair/service booking form. When you have completed the form, you will be contacted by telephone to make arrangements. * If you are unable to book online, you can contact us via: * Phone: 01443 836181
* Or email: service @ electrofix.com (type without the gaps!) To
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